ONLINE PRIVACY POLICY AGREEMENT

Last Updated: September 18, 2026

Mark Conklin Landscaping, Inc. d/b/a TeamTurf (“TeamTurf,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TeamTurfLawnCare.com, submit a request for an estimate, contact us, become a customer, purchase products or services, or otherwise interact with TeamTurf.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Street address
  • City, state, and ZIP code
  • Telephone number
  • Email address
  • Service or property address
  • Information about your lawn, landscape, property, or requested services
  • How you heard about TeamTurf
  • Messages, questions, photos, or other information you provide to us
  • Customer account and service information
  • Billing, purchase, and payment-related information
  • Communications you have with our office, sales team, or service technicians

If payment information is submitted through a third-party payment processor or customer portal, that provider may collect and process information according to its own privacy practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address
  • Browser and device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • General website activity
  • Cookie and similar technology information

We use this information to operate our website, understand how visitors use it, maintain security, and improve our services and marketing.

2. Cookies and Similar Technologies

TeamTurfLawnCare.com uses cookies and similar technologies.

Cookies are small files stored on your device that help websites function properly and provide information about how the website is used.

Our website may use the following types of cookies:

Essential Cookies
These cookies are necessary for basic website functionality, security, login features, and remembering cookie preferences.

Analytics Cookies
We may use analytics services, including Google Analytics, to better understand how visitors interact with our website, which pages are visited, and how visitors reach our website.

Advertising and Campaign Cookies
When advertising and analytics services are connected, cookies may be used to help measure the effectiveness of advertising campaigns and understand how visitors arrived at our website.

Google reCAPTCHA
Our website may use Google reCAPTCHA to help prevent spam, fraud, and automated submissions.

You can manage available cookie categories through the cookie preference controls displayed on our website. You may also control cookies through your browser settings.

Disabling certain cookies may affect the operation or functionality of portions of the website.

3. How We Use Your Information

TeamTurf may use the information we collect to:

  • Respond to questions and requests
  • Prepare estimates and quotes
  • Schedule and provide lawn care, landscape, pest control, retail, or related services
  • Manage customer accounts
  • Communicate regarding scheduled services
  • Send appointment, service, billing, or account notifications
  • Process purchases and payments
  • Provide customer support
  • Maintain records of services performed
  • Improve our website, services, products, and customer experience
  • Protect our website, customers, employees, and business from fraud or misuse
  • Measure website and advertising performance
  • Send promotional information about TeamTurf services, products, discounts, or special offers where permitted by law
  • Comply with applicable legal and regulatory requirements

We may also use information for other purposes disclosed to you at the time it is collected or with your consent.

4. Email and Text Message Communications

If you provide TeamTurf with your email address or mobile telephone number, we may use that information to communicate with you regarding estimates, appointments, scheduled services, account information, invoices, customer service matters, and other service-related information.

We may also send promotional emails or text messages where permitted by applicable law and, when required, with your consent.

You may unsubscribe from promotional emails by using the unsubscribe option contained in the message or by contacting us.

For promotional text messages, you may reply STOP to request that promotional text messages be discontinued. Message and data rates may apply depending on your wireless carrier and plan.

Opting out of marketing communications does not prevent TeamTurf from sending communications reasonably necessary to provide requested services, manage your account, address billing matters, or respond to you.

Where consent is legally required for marketing text messages, consent to receive marketing messages is not a condition of purchasing TeamTurf products or services.

5. How We Share Information

We may disclose information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Website hosting and technology providers
  • Customer management and scheduling platforms
  • Payment processors
  • Email and text messaging providers
  • Cloud storage and information technology providers
  • Analytics providers
  • Advertising and marketing service providers
  • Security and spam-prevention providers
  • Professional advisers, including accountants, attorneys, and insurers
  • Contractors or service providers assisting TeamTurf with legitimate business functions

These providers may only receive information reasonably necessary for the services they provide and are subject to their own contractual and legal obligations.

Sale of Personal Information

TeamTurf does not sell or rent customer lists or personal information for monetary payment.

Certain analytics and advertising technologies may, however, transmit online identifiers, cookie information, or website activity to third-party providers for analytics or advertising measurement purposes as described in the Cookies section of this Policy.

6. Legal Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or other legal process
  • Respond to lawful requests from government authorities
  • Protect the rights, property, or safety of TeamTurf, our employees, our customers, or others
  • Detect or prevent fraud, security incidents, or misuse of our services
  • Enforce agreements or protect our legal interests

Information may also be transferred as part of a merger, acquisition, financing, sale of assets, reorganization, or other business transaction involving TeamTurf.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on:

  • The nature of our relationship with you
  • Customer service and account needs
  • Business and accounting requirements
  • Warranty or service records
  • Legal and regulatory obligations
  • Tax and financial recordkeeping requirements
  • Potential or actual legal claims
  • Fraud prevention and security needs

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of in accordance with our recordkeeping practices.

8. Security

TeamTurf uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

Our website uses encrypted HTTPS connections to help protect information transmitted between your browser and our website.

However, no website, electronic communication, internet transmission, or data storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

You may contact TeamTurf to:

  • Request information about personal information we maintain about you
  • Request that inaccurate information be corrected
  • Request deletion of certain personal information when applicable
  • Update your contact information
  • Opt out of promotional emails
  • Opt out of promotional text messages
  • Ask questions regarding our privacy practices

Certain information may need to be retained for legal, billing, tax, security, contractual, or legitimate business purposes even after a deletion request.

We may take reasonable steps to verify your identity before completing a privacy-related request.

10. Children's Privacy

TeamTurf's website and services are intended for adults and are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms, customer portals, mapping services, payment services, and other external websites.

TeamTurf does not control the privacy practices of third-party websites and is not responsible for their privacy policies or practices.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

12. Google Services

Our website may use services provided by Google, including Google Analytics, Google Ads-related measurement tools, and Google reCAPTCHA.

These services may collect information such as your IP address, device information, browser information, website activity, and cookie identifiers.

Google's collection and use of information is governed by Google's own privacy policies and terms.

You can also control certain analytics or advertising cookies using the cookie preference settings available on our website.

13. Social Media

TeamTurf maintains accounts on third-party social media platforms such as Facebook and Instagram.

When you interact with TeamTurf through a social media platform, the platform may collect information about your activity according to its own privacy policy.

Information you voluntarily make public on social media may also be visible to TeamTurf and other users.

14. Processing in the United States

TeamTurf is based in the United States.

Information submitted through our website or provided to TeamTurf may be stored and processed in the United States or through service providers that process information on our behalf.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, services, business practices, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised Last Updated date.

We encourage visitors to periodically review this Privacy Policy.

16. Contact TeamTurf

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Mark Conklin Landscaping, Inc. d/b/a TeamTurf
11008 Route 19 North
Waterford, PA 16441

Email: Info@TeamTurfLawnCare.com

Erie Area: (814) 796-1111
Pittsburgh Area: (724) 771-1586

Website: TeamTurfLawnCare.com